Customer Case Study: WelleCo recovers $10,507 in first 3 months partnering with Refund Hawk

Client Overview

WelleCo is a premium wellness brand renowned for its high-quality, nutritional supplements. Founded by supermodel Elle Macpherson, WelleCo is a pioneer in the wellness industry with its commitment to natural, effective, and scientifically formulated products.

Challenge

We identified an opportunity for WelleCo to claim reimbursements and unresolved discrepancies on Amazon. They needed a reliable partner to help recover these funds and streamline their claims process to ensure all potential earnings were captured.

Solution

We teamed up with WelleCo to address their challenges head-on, providing a thorough audit of their Amazon transactions, identifying discrepancies, and managing the entire claims process.

Implementation‍

Audit and Analysis: Our team conducted a detailed audit of WelleCo’s Amazon account, pinpointing missed reimbursements and discrepancies.

Claims Filing: We filed over 47 claims with Amazon over the first three months, ensuring every potential dollar was claimed.

Collaboration and Documentation: Worked closely with the WelleCo team to gather all necessary documentation and evidence required for filing the claims.

Persistent Follow-Up: We consistently followed up with Amazon to guarantee claims were processed and resolved swiftly.
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Results

In the first three months of our partnership, WelleCo recovered $10,507.26 in revenue. This substantial financial recovery provided a significant boost to their bottom line and showcased the effectiveness of Refund Hawk's service.

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Testimonial

"Refund Hawk identified a revenue opportunity for us and they were very proactive. In three months, we recovered over $10,000 that would have otherwise been lost. The team was thorough in resolving our claims. I would recommend their service to any business looking to optimize their Amazon revenue."

Daniella Cohen, Head of E-commerce, WelleCo

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