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Frequently asked questions
Is RefundHawk Amazon TOS Compliant?
Yes! We manually submit every case and don’t use automation, which is against Amazon’s terms of service.
What kind of reimbursement does RefundHawk get?
Inventory damaged or lost in an Amazon warehouse in the past 18 months.
Inbound shipments with missing items.
Customer refunds that have not been reimbursed or returned to an Amazon warehouse.
Inaccurate fees due to dimension/weight discrepancies.
How much does RefundHawk charge?
We charge a % recovery fee on all successful Amazon refunds, including inventory reimbursements.
I have more questions, can I talk to someone?
Contact us through the link below and we’ll jump on a call to assist you.
Have more questions?
Contact us here so we can help.